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Customer story

2535 Properties LLC

Faster payments to happier employees, and no more check writing.

2 min. read

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Taking a vacation from payment hassles.

Have you ever been to the Carolinas? It’s a wonderful place for a vacation. Robert Clifford thought so too, and that’s why he started 2535 Properties—which owns and manages multiple vacation properties in North and South Carolina, as well as Virginia. With all that real estate, you can imagine making payments is a lot of work.

Taking care of his staff.

Robert started with his bank. He wasn’t happy. “They messed up some payments,” he said, “or took way too long with others, and I’ve had complaints from my independent contractors about not receiving payments. They need their money fast.” Plastiq let him schedule and track his payments and pay people more quickly.

The checkbook checks out.

Now he pays with credit cards or ACH for almost everything. “I haven’t written a check for the past 18-24 months.” And with Plastiq’s new QuickBooks Online integration making his bookkeeping easier than ever, he plans to make 100% of his payments through Plastiq.

 

More time booking. Less time bookkeeping.

With all payments now going through Plastiq, he has all his bills and payments in one, central location— saving him time and money. “I like seeing everything and generating reports so I can make informed decisions,” Robert said. While he currently handles all the billing, he’s considering Plastiq’s multi-user feature to give others payer access as well.

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With Plastiq, it’s easy–it all funnels down to one place. I don’t have to worry whether I paid the tree guy.

Founder, 2535 Properties LLC., Robert Clifford

It’s all about service.

Being in the hospitality business, Robert knows the importance of keeping people happy. “Making payments is super easy, I don’t have to wait on anybody, and I’m not held up because somebody is out because of COVID, or on vacation. You guys approve [the payment] and it’s done in a day. I like to be a good customer.”

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